Privacy Policy

Privacy Policy

Accountability

Healthynoodles.ca takes personal information collected through its website very seriously. We have implemented many security measures and designated a specific individual accountable for privacy compliance.

Purposes

The purposes, methods, and reasons for collecting personal data through our website are identified in this document.

Consent

Healthynoodles.ca will not collect, use, or disclosure personal data without your consent or knowledge except where required or permitted by law.

Limiting collection

Healthynoodles.ca does not collect unnecessary data or data beyond what is absolutely needed to conduct business with its customers.

Limiting use, disclosure, and retention

Healthynoodles.ca will only use or disclose personal information for the purpose it was collected or with your consent, unless it is required or permitted by law. Healthynoodles.ca will only retain your personal information for as long as it is required to fulfill the purpose for which it was collected, unless it is required or permitted by law.

Accuracy

Healthynoodles.ca makes every effort to maintain an accurate, complete, and up-to-date record of your information for as long as it is necessary to fulfill the purpose for which it was collected and used.

Security of Personal Information

Healthynoodles.ca makes every effort to keep your personal information secure through multiple security measures.

Openness

Healthynoodles.ca makes information, policies, and practices regarding the collection, use, and retention of personal information open and available for our merchants in this document “Privacy Policy”.

Customer Access

Healthynoodles.ca permits customers to be informed of the existence, use, and disclosure of personal information and allows them to access that information at any time. It is encouraged that customers verify the accuracy and completeness of their personal information periodically and to have it amended if necessary. This information can be found on your account page.

Complaints and Suggestions

Healthynoodles.ca encourages any customers with complaints or suggestions regarding the privacy policies and procedures outlined in this document “Privacy Policy” to contact us through our website.

 

It may be required that you verify your identity and provide details in order for us to respond accordingly to your request. Healthynoodles.ca will make every effort to respond to customers requests in a timely manner.

What information do we collect?

Personal Information 

Healthynoodles.ca may collect information directly from customers over the phone, in person, via email, or through our website. This information is only ever collected with your expressed consent or implied consent through our “Terms of Use”.

Healthynoodles.ca also keeps a record of purchase history for use in customer inquiry. This may include service preferences and notes regarding preferred means of service and contact.

Anonymous/Non-Personal Information

In some instances, Healthynoodles.ca may collect non-personal anonymous information. This may include webpages visited, browser type, internet protocol address, and/or level of encryption supported. This non-personal information is collected for analytical and research purposes as well as security.

Customer Consent

By disclosing or submitting personal information to Healthynoodles.ca, you are agreeing and consenting that we may collect, use and disclose your Personal Information in accordance with this document “Privacy Policy”. If you do not agree to this policy and do not consent to disclose personal information to us, please do not do so. Non-consent or refusal to disclose certain information will limit the service or quality of service we are able to provide.

How is my information used?

Personal Information

Healthynoodles.ca uses your personal information in the following ways:

  • To communicate with you and to provide services
  • To send you information regarding products and services you may be interested in
  • To inform you of your customers account activities along with providing you with important notices or to respond to your questions or concerns

If you are an Healthynoodles.ca. customers we use this information to:

  • Process orders
  • Provide you services by sharing information with third parties such as:
    • Order fulfillment and shipping services
  • Investigate questionable activities regarding your account or the use of our service
  • Investigate issues you report
  • Offer related products or services

Any potential purpose not listed above will require your expressed consent. If your information is ever required to fulfill a different purpose, Healthynoodles.ca will contact you regarding the matter to inform you of how your information will be used and to attain your consent.

Non-Personal/Anonymous Information 

Non-personal or anonymous information gathered by our website is used only for analytical and research purposes. We want to provide the best user experience possible when visiting the website therefore we use this information to:

  • Improve user interactions with the website
  • Track traffic patterns
  • Better understand our customers interest, priorities, and satisfaction levels. 

When is my information disclosed to outside parties?

Healthynoodles.ca requires the use of outside service provider to fulfill its orders in some cases. At times it will be necessary to provide information to outside service providers and allow them to handle information provided by you. Our outside service providers include but are not limited to:

  • Shipping and fulfillment providers

Healthynoodles.ca will provide these suppliers with only the necessary information required to perform these services. They are prohibited from storing analysing or using that information for any purpose other than to carry out their contracted service. Healthynoodles.ca requires them to protect your information in a way that is consistent with the privacy policy laid out in this document “privacy policy”.

Healthynoodles.ca is obligated to keep your Personal Information confidential except with your consent, or when required by law and when permitted by law.

Who do you share my information with?

Our employees and contactors

Healthynoodles.ca will provide access to private, sensitive, and confidential information to our employees and contractors where necessary to perform a specific function or to provide a service. Access to this information is highly restricted and granted only to high-level or authorized employees who have a required need and specific business purpose for accessing it. Contractors are informed about our privacy policies in advance of handling your information and are required to abide by the terms and procedure set forth in this document “Privacy Policy”. All personnel are required to follow and strictly adhere to the utmost ethical practices with regards to sensitive information as required by this document “Privacy Policy” and set forth in our Code of Conduct as well as following all applicable laws and regulations.

Unauthorized access to and/or disclosure of customers information by an employee of Healthynoodles.ca. is strictly prohibited. Doing so will result in immediate disciplinary measures, which may include dismissal or termination of contract.

Strategic Partners

In order to provide day to day operations and the highest quality service Healthynoodles.ca works closely with our strategic partners. These partners follow and strictly abide by our privacy policies and are mandated to follow ethical business practices with regard to your information and service under the law. Access to this information is highly restricted and granted only to high-level or authorized employees who have a required need and specific business purpose for accessing it.

How do you protect my information?

Healthynoodles.ca maintains and enforces strict security procedures with regards to your personal information to protect it from unauthorized access, disclosure, alteration, and misuse.

Online security

Healthynoodles.ca uses up-to-date security measures with regards to its online infrastructure and data security. Security measures are routinely reviewed and their effectiveness evaluated. Some of the technologies employed include:

  • Firewalls
  • Secure socket layers (SSL) at 256 bit encryption
  • Anti-virus and malware protection

The combination of these technologies helps us to ensure our interactions and communications as well as your submission are protected from any who would try to access, alter, or use your information in a malicious way. Healthynoodles.ca may store necessary user data on online databases in order to facilitate returning customer’s user experience and recurring orders.

How can I access or change my personal information?

It is important that your information with us is accurate and up-to-date. To access or amend your personal information you can do so in the following ways:

 

Log in to your online account and click the “My account” link

It is encouraged that customers verify the accuracy and completeness of their personal information periodically and to have it amended if necessary. It may be required that you verify your identity and provide details in order for us to respond accordingly to your request.

Updates to our Privacy Policy

Changes will be made to this privacy policy as necessary and it will be updated in a timely manner. Updates may include amendments to particular sections or the addition or removal of sections. You can see when this document “Privacy Policy” was last updated below:

Last updated: 2016-12-29

Websites Governed by this Privacy Policy

https://www.healthynoodles.ca

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